STEP 1: INTAKE
To deliver a customized approach, a 360-degree intake of 2 -2.5 hours is essential with the manager and / or team leader. A conversation in which we go into depth together with your change issue. We look at the upstream (the change approach), the underflow (the emotions and dynamics surrounding the change) and at repeating patterns, and of course at your own role in the whole. I also inform you about my way of working.
Here are a few questions to think about:
Target: what is the intention, the desired situation and why? How does this relate to the vision of the organization? What should this goal deliver to the organization? What should it deliver to customers? Would the team put it this way? Is the vision alive? What are their sources of inspiration? Where is the team's dilemma to achieve this?
Reality: description of the current situation (composition of the team) and bottlenecks. What are the obstacles, what does not work? What are the strengths, what does work? What has already been tried? How long has this been going on?
Options: What do you see as possibilities? What has already been tried?
Action: What is seen as the first action to get from reality to goal?
Rate: A fee of € 297 (excl. VAT) is requested for the intake interview. When concluding a collaboration, these costs are settled in the quotation.
STEP 2: GROUP CONVERSATION WITH ALL TEAM MEMBERS
Intake interview with the team + plenary feedback to everbody that is involved.
In this way I gain insight into the underlying motives, complaints and tensions of the team.
Rate: A fee of € 297 (excl. VAT) is requested for the group intake interview. When concluding a collaboration, these costs are settled in the quotation.
STEP 3: CUSTOMIZED REPORT AND QUOTATION
The intake interviews result in a customized offer and a short report (functional analysis) of what I think is necessary within your team to be able to take steps forward. A coach contract is drawn up in which the goals to be achieved and work agreements are stated.
STEP 4: SUPERVISION OF THE TEAM
The interactive coaching process itself is a customized step-by-step plan, with theoretical substructure and (reflection) assignments.
After each meeting, the participants make an action list and agreements are made to implement what they have learned in practice, to reflect and to evolve on the desired result.
In the meantime there are moments of reflection and evaluation with you about where the team stands with regard to the coach objective. We discuss short- and long-term plans, ambitions, actions to be taken and personal insights. The point is that the coach becomes superfluous and the team can 'manage' itself.
STEP 5: AFTER CARE AND END-EVALUATION